Privacy Policy

At The Cookie Stop, we collect personal information that you voluntarily provide when you place an order, contact us via WhatsApp, or visit our website.

The information we may collect includes: name, phone number, delivery address, and order preferences.

We use your personal information to: process and deliver your cookie orders, communicate with you about your order, improve our products and services, and send you information about new flavors and promotions (only with your consent).

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or destruction.

We do not sell, trade, or transfer your personal information to third parties, except for shipping partners necessary to deliver your order.

Our website uses technical cookies necessary for its operation. These cookies do not collect personally identifiable information.

You can configure your browser to reject cookies, although this may affect some website functionality.

In accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to access, rectify, cancel, or oppose the processing of your personal data (ARCO rights).

To exercise these rights or if you have questions about our privacy policy, contact us via WhatsApp at 625 111 3000.

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with the updated date.